Arduino OpenCR1.0 can not uploading code.Give Fail to jump to boot error

Hi,everyone

-I am using OpenCR1.0 board.
-I use Arduino IDE to program the board.
-OS windows 10.
While the board was working fine before, now it is no longer uploading the code.
I get the following error.

Fail to open port 1 : COM32
Fail to jump to boot

-I installed bootloader but still the result is the same.
image

Comport appears on Arduino.
image

Does anyone have an idea about the cause of this error and how to solve it?