My U2D2 and MX 28 Won't connect my Dynamixel 2.0

Technical Support
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I can’t connect dynamixel MX 28 to my apps Dynamixel Wizard 2.0 v2.1.7.7 in a Laptop Asus Tuff FX506LH Windows 11

u2D2 is normal, micro USB is normal. if I use with other laptop is normal