New Issue with TASK V.3.1.11 with Windows 11

Technical Support
1

@YKW_R

Issue:

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TASK 3 V.3.1.11 used to work OK last month with Windows 11, but just today I found that TASK 3 would start running then it would shut itself down within a couple of seconds - no error windows provided.
So I uninstalled TASK 3.1.11 completely, and then reinstall V.3.0.0 from ROBOTIS Download web site and V. 3.0.0 works OK now on my Windows 11

Enclosed is some info from My Windows Update History

image

I got a hunch that this issue got something to do with recent Windows 11 updates,

DYNAMIXEL Servo:

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DYNAMIXEL Controller:

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Software Interface:

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Windows 11 and TASK V.3.1.11

2

UPDATE 12/24/2024

I happen to have a newer PC that can run Windows 11 24H2, see details below:

Windows11_History

and TASK V.3.1.11 works fine on this PC!!!. So for sure this issue got something to do with Windows 11 updates for Windows 11 23H2. However, on my first PC, Windows Update won’t let it update to 24H2 for some reasons. So I’ll guess that I have to use TASK V.3.0.0 on my older Windows 11 PC on 23H2!!!

3

Re-Update
Just got the latest Virus Definitions Update

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And now TASK V.3.1.11 works OK for me on Windows 11 23H2

Windows Updates are getting “crazy” again I guess.

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