Electrical shock error XL430-W250

Technical Support
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1

Issue: repeated Electrical shock error preventing utilization of the robotic arm even after shutting down

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I have a robotic arm from Trossen Robotics with dynamixel servos. After using the arm for 5 minutes, the XL430-W250 ID 9 on the gripper started showing Electrical shock error. Even after changing plug, testing the specific servo alone, and disabling the shutting down error it keep coming back every time I activate torque.

DYNAMIXEL Servo: XL430-W250

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XL430-W250

DYNAMIXEL Controller: u2d2

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u2d2

Software Interface: ROS 1, Dynamixel Wizard 2.0

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2

It sounds like your servo has sustained damage. If you would like your hardware repaired by ROBOTIS, you can submit an RMA request to your region’s ROBOTIS retailer.

When submitting your items for RMA service please be advised: in the event that the units are not covered under warranty you will be responsible for the cost of shipping + repairs (labor/components) before ROBOTIS may return the RMA units.

To proceed with RMA service fill out the the appropriate form from the list above to open a request with your region’s RMA team. In addition, you may find the troubleshooting self-checklist useful to assist in filling out the RMA request form.