Electrical Shock Error

We used xl430w250. The torque will not turn on even if the power is cycled. Press the torque button to illuminate the es.

The XL430-W250 has a maximum input voltage of 12v and a nominal operational voltage of 11.1v.

The screenshot you shared shows a supply of 12.1v. This overvoltage is the likely cause of your Electrical Shock error.