XM330 motor troubleshoot

I am working on a robot and using XM330 motors for this robot. When the robot is in motion, it suddenly turns off the torque mode. Can you guide me?

Would you be able to share more information on what exactly you are doing with your system and the circumstances around the torque turning off?

A video of the issue in question would be very helpful in determining what may be going on.

The robot changes the torque an protocol of motors every few seconds


Would you be able to provide a video of the issue that you’re having? Without more information about the issue and the circumstances where it occurs it will be difficult for me to provide you with meaningful assistance.